Telecommunication in Bosnia and Herzegovina

Compared to the European Union, Bosnia and Herzegovina has a slight downturn in the development of telecommunications. Under the country code +387, there were a total of 4.22 m connections in 2020. Among them were 3.51 m million mobile phones, which corresponds to an average of 1.1 per person. In the EU, this figure is 1.2 mobile phones per person.

In the expansion of broadband Internet connections, Bosnia and Herzegovina is back. Around 73% of all residents have access to the Internet. Approximately 23% have their own fast Internet connection, which is at least faster than the previous ISDN (more than 2048 kbit/s).

With about 155,252 webhosts, Bosnia and Herzegovina is below the world's average by population.

Back to overview: Bosnia and Herzegovina

Development of telephone and internet connections

With an average download speed of 44.46 Mbit/second for fixed-network broadband internet, Bosnia and Herzegovina ranked 88th in an international comparison. The upload rate of only 10.09 Mbit/second was significantly lower (144th place). The quality of the Internet, consisting of signal fluctuations (jitter) and latency, is very far ahead at 20th place.
In mobile internet, i.e. on tablets and smartphones, Bosnia and Herzegovina comes 71st with a download speed of 34.44 Mbit/second. The upload speed of around 16 Mbit was only enough for 35th place.

The "Speedtest Global Index" published regularly by Ookla is based on several million individual measurements in Mai 2021 from 180 countries.

The following diagrams show the development of the various telephone and Internet connections as a percentage of the country's population. Values above 100% mean that, on average, every inhabitant has more than one connection.

Access to the Internet in Bosnia and Herzegovina from 1990 - 2020

Broadband internet in Bosnia and Herzegovina 2000 - 2020

Landlines 1992 - 2020

Mobile phones 1990 - 2020

Distribution in 2020Bosnia and Herzegovina
Bosnia and Herzegovina
Internet users2.40 m73.21 %393.46 m87.87 %
Broadband users770,624.0023.49 %162.67 m36.33 %
Landlines706,135.0021.52 %159.99 m35.73 %
Mobile cellulars3.51 m106.98 %541.96 m121.03 %